Local Business Visibility Audit — Sonic Bloom Strategies

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Your Business Growth Audit

This audit works through two layers of your business — what customers experience when they look you up online, and what happens internally when a lead comes in.

⏱ About 10 minutes

✓ External visibility — Google, website, directories, reviews

✓ Lead handling — how fast you respond and what happens next

✓ Internal systems — your tools, follow-up, and ops

✓ Personalized report with prioritized action list

No technical knowledge required. Answer honestly — the more specific you are, the more useful your report will be.

Getting Started

Tell us about your business

This helps us make your report specific and relevant — not generic.

Business name What should we call your business in the report?

What type of business are you?

How long have you been in business?

Roughly how many new customers or jobs do you take on per month?

What's your biggest challenge right now? Pick the one that keeps you up at night.

Not enough leads / new customers Too much admin chaos — I'm drowning in the back-end I feel invisible online — competitors are getting customers I should have Inconsistent revenue — feast or famine cycles I'm not sure — that's why I'm here

External Visibility · 1 of 3

Your Google Business Profile

This is the single most important asset for local businesses in 2025. It's often the first thing a potential customer sees — and the primary source Google and AI search tools use to recommend local businesses.

Do you have a Google Business Profile (GBP)?

How many Google reviews do you currently have?

What is your current overall Google rating?

When was your most recent Google review received?

Do you respond to your Google reviews?

Do you have a system for asking customers to leave reviews?

How often do you post updates or photos to your Google Business Profile?

External Visibility · 2 of 3

Website & Online Directories

Your website is where a curious Google searcher goes to decide whether to contact you. And your presence across online directories affects where you appear in local search results.

Do you have a website?

If you open your website on a phone right now, how does it look?

Can a visitor contact you or request a quote within 10 seconds of landing on your site?

Does your site show your reviews, credentials, or trust signals (photos, years in business, licenses)?

Which of these directories is your business listed on? Check all that apply.

Bing Places Apple Maps / Apple Business Connect Yelp Facebook Business Page Nextdoor Angi / HomeAdvisor / Thumbtack (if applicable) Better Business Bureau None of these / I'm not sure

Is your business name, address, and phone number consistent everywhere it appears online?

Internal Systems · 1 of 2

Lead Handling & Speed to Response

Research shows responding to a new lead within 5 minutes increases conversion up to 100x compared to a 30-minute delay. The average small business takes 42 hours. Where do you fall?

Where do most of your new leads come from? Select all that apply.

Word of mouth / referrals Google Search Google Business Profile calls or messages Social media Directories (Angi, Thumbtack, Nextdoor, etc.) Paid ads (Google, Facebook) Repeat customers Honestly not sure

When a new lead contacts you, what typically happens?

How long does it typically take to get back to a new lead?

What happens when you miss a call or can't respond right away?

After you send an estimate or proposal, how do you follow up?

Do you send booking confirmations and appointment reminders to customers?

Internal Systems · 2 of 2

Your Tools & Back-End Operations

Most local businesses are running on 4–6 disconnected tools and spending hours manually bridging them. Let's see where you stand.

Where do you keep your customer contact information?

Could you pull a list of all your customers from the last 12 months right now?

Which tools are you currently using? Select all that apply.

Scheduling / booking tool (Calendly, Jobber, HouseCall Pro, etc.) QuickBooks or other invoicing software Email marketing tool (Mailchimp, etc.) Social media scheduling tool Review management or reputation tool CRM / customer database None of these — mostly running on phone and email

How do your tools communicate with each other?

How do you invoice customers and collect payment?

Is there anything you're doing manually right now that you wish was automated?

Final Section

Your goals and what success looks like

This helps us anchor your report to what actually matters for your business — not just generic best practices.

What does success look like for your business in the next 12 months?

Grow revenue — more customers, more jobs Work fewer hours — better systems so I'm not stuck in the weeds Hire and grow the team — scale beyond just me Improve margins — do the same volume with more profit All of the above — I need to level up everything

How comfortable are you with technology and digital tools?

Is there anything else you want us to know about your business or situation?

Analyzing your business...

Reviewing your visibility and systems gaps.

You're great at what you do.Let's make sure customers can find you.